Business Process Analyst I job vacancy in Three Point Solutions, Inc. – Jobs in Illinois

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We got a new job details in Three Point Solutions, Inc. & they are Hiring Candidates for Business Process Analyst I

Job Details
Company Name :
Three Point Solutions, Inc.
Company Location :
East Moline, IL 61244
Job Position :
Business Process Analyst I
Job Category :
Jobs in Illinois

Job Description :
Job title : Business Process Analyst I
Client : Heavy Machine Manufacturing Company
Duration : 12 Months with possible extensions
Location : East Moline, IL 61244
Description:

Serves as business lead for assigned projects by providing direction and leadership.
Facilitates discussion across multiple departments and functional areas.
Manages the definition development and implementation of new processes and enhancements to existing systems services and operational processes in support of strategic plans that are moderate to complex in scope.

Duties:

Serves as business lead for assigned projects that are moderate to complex by providing project direction and leadership facilitating discussions across sales marketing operations and Information Technology (IT).
Makes decisions on key issues to deliver results in the required timeframes. Keeps projects aligned and oriented toward the greatest business need and maintains timely communication with all key stakeholders; liaison with all business and Information Technology (IT) constituents to ensure solutions meet the current and anticipated business needs.
Manages business implementation training and communication associated with assigned projects.
Performs and provides analysis of business opportunities supported by a business case feasibility study justification process improvements options for solutions and benefits for each solution that will meet the current as well as the future needs of the business.
Develops test cases and participates in user acceptance testing of business system project implementations. Maintains a strong and collaborative relationship with the business and IT and serves as a strong advocate of the new/enhanced process or solution through various methods of communication to the organization.
Researches analyzes and documents business requirements for developing or enhancing complex systems. Supports business in developing and delivering end user training.
Addresses end user process questions for processes that have been implemented provides process/system break/fix support and implements process/system enhancements of high complexity

Specific Position Requirements:

Manager is open to entry level candidates.

Shift:

Position will work 1st shift

Job Responsibilities:

Responsible for collaborating between the Products team, the support organization, and the Go to Market Teams.
May be expected to become a subject matter expert on a portion of the projects that they coordinate.
Acts as Tier 3 support coordinator across the product
Provides written and verbal communication of regular product changes and updates to internal and external contacts

Desired Experience:

Dealer EQUIP business system knowledge is ideal. If they don’t have experience with EQUIP, then they should have demonstrated experience with working with another ERP System instead
Dealer process knowledge—THIS IS KEY
Must have advanced excel skills – this must be represented on the resume
Experience with report writing in other Microsoft tools would be beneficial
Must have strong written and verbal communication skills
Knowledge of ServiceNow is a plus
Dealership experience is a plus

Additional Info:

This team is currently working a hybrid schedule (2-3 days/week onsite)

Job Types: Full-time, Contract
Salary: $26.00 – $28.00 per hour
Schedule:

8 hour shift
Day shift
Monday to Friday

Education:

Bachelor’s (Preferred)

Experience:

Microsoft Powerpoint: 1 year (Preferred)
Dealer EQUIP: 1 year (Preferred)
business system knowledge: 1 year (Preferred)
Report writing: 1 year (Preferred)
ServiceNow: 1 year (Preferred)
ERP systems: 1 year (Preferred)

Shift availability:

Day Shift (Preferred)

Work Location: One location

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