Clinical Site Supervisor job vacancy in Eastern PA Gastroenterology & Liver Specialists – Jobs in Pennsylvania

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We got a new job details in Eastern PA Gastroenterology & Liver Specialists & they are Hiring Candidates for Clinical Site Supervisor

Job Details
Company Name :
Eastern PA Gastroenterology & Liver Specialists
Company Location :
3701 Corriere Rd, Easton, PA 18045
Job Position :
Clinical Site Supervisor
Job Category :
Jobs in Pennsylvania

Job Description :
About us
Eastern PA Gastroenterology & Liver Specialists
Our Team
Our employees make a difference in the lives of our patients and our community. We’ve built a culture of excellence based on compassion, care and collaboration. At EPGI, our goal is for an inclusive and engaging employee experience where people feel they belong and their work matters. We offer competitive pay to motivate and retain the best talent, and a full range of benefits to our employees.
Our Practice
Whether a patient is experiencing GI symptoms for the first time, or have been previously diagnosed with a disease of the digestive system, Eastern Pennsylvania Gastroenterology and Liver Specialists (EPGI) and our highly trained, board-certified physicians and staff are able to address our patient needs with the most up to date treatment options and perform the most state-of-the-art procedures with compassion and care.
Job Title: Clinical Site Supervisor
Department: Nursing
Immediate Supervisor Title: Clinical Nurse Manager
Job Supervisory Responsibilities: Supervises 5-10 clinical and scheduling employees in a medical office setting,
General Summary:
A non-exempt position responsible for providing supervision to the scheduling and clinical staff, serving as backup support. Works closely with other managers and physicians to ensure physician/clinician and patient appointment and hospital procedure preferences are met. Also responsible for providing triage (sorting/prioritizing patients) telephone service to ensure prompt identification of patients with high-risk conditions and for providing care to patients.
Site Supervisor Job Responsibilities:

Provide day-to-day operations, communication and daily supervision and oversight of scheduling & clinical personnel
Ensure adequate staffing, including preparation of work schedules to assign or reassign staff to provide adequate coverage of site operations to assure smooth workflow
Acts as resource for staff when they encounter patient issues such as customer complaints or physician dissatisfaction with appointments and medical problems
Assist with performance evaluations for staff
Motivate and encourage staff
Monitor productivity of staff
Identify opportunities to better leverage resources to optimize productivity
Develop and implement ongoing training program for scheduling and clinical staff
Liaison to referring physician offices and hospital Endoscopy Departments
Other duties as assigned.

Essential Clinical Job Responsibilities:

Talks directly to patients on the telephone.
Performs short evaluation of the patient situation to estimate the severity of illness and/or injury including learning about chief complaint.
Determines urgency of seeing the patient based on brief assessment and on familiarity with a patient’s condition and history.
Obtain appropriate clinical information from hospital/laboratory systems.
Obtains and documents health history, information on chief complaint, vital signs, and health risk factors and assesses disease condition.
Schedules appointments and procedures for patients by telephone or at check-out desk based on provider’s schedules and availability while working with management to ensure timely patient care.
Acts, when designated, in “Ask a Nurse” capacity, handling routine information requests from patients.
Consults with physician regarding medication adjustments and other patient issues which do not require an office appointment.
Ability to understand and deliver results to patients and refill prescriptions.
Back up to scheduling and clinical roles within the medical office, assist with Pod box messages and general support to Pod 4, Hep C prior authorization, and other project management assignments

Education: LPN or Medical Assistant with Supervisory Experience; On-the-job training in triage.
Experience: Minimum five years of experience as LPN or MA; two years of supervisory experience in a medical practice setting, one to two years of telephone triage experience. Preferred scheduling experience.
Other Requirements: Current state RN/LPN license or Medical Assistant Certification.
Additional perks: Full-time with benefits, PTO, day shift M-F, no nights, no weekends, or holidays.
Job Type: Full-time
Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Free parking
Health insurance
Life insurance
Paid time off
Vision insurance

Physical setting:

Outpatient

Schedule:

8 hour shift
Day shift
Monday to Friday

Ability to commute/relocate:

Easton, PA 18045: Reliably commute or planning to relocate before starting work (Required)

Experience:

Nursing: 1 year (Preferred)

License/Certification:

BLS Certification (Preferred)

Work Location: One location

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