Coordinator Surgery Special Unit job vacancy in Cleveland Clinic – Jobs in Ohio

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We got a new job details in Cleveland Clinic & they are Hiring Candidates for Coordinator Surgery Special Unit

Job Details
Company Name :
Cleveland Clinic
Company Location :
Twinsburg, OH 44087
Job Position :
Coordinator Surgery Special Unit
Job Category :
Jobs in Ohio

Job Description :
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Coordinator in our Surgery/Special Unit, you will be responsible for all activities related to the successful completion of all scheduled and unscheduled surgeries, procedures, admissions and/or appointments, including maximizing allocated space based on medical needs and prioritizing admissions and appointments. A Coordinator in this role will have the opportunity to create various connections with other caregivers and be cross trained to work at any of Cleveland Clinic’s Family Health and Sugery Centers in Beachwood, Lorain, Strongsville and Twinsburg.

The ideal candidate is someone who:

Is fluent in EPIC.
Thrives in a tight-knit team environment.
Can effectively multi-task while paying attention to details and staying organized.
Is compassionate, empathetic, reliable and helpful.
Demonstrates excellent communication and interpersonal skills.

If you love to help others and want to build a rewarding career at Cleveland Clinic, this is an excellent opportunity for you. While enjoying a supportive and collaborative work environment, you’ll enhance your skills, advance your career and be guided toward success. While this opportunity is PRN, there is the opportunity for it to become full-time in the future.

Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.


Ensures accuracy of system-wide master patient index through validation and capture of patient demographic data.
Validates patient physician information and ensures accurate collection.
Validates and captures primary, secondary and tertiary insurance coverage to ensure accurate billing.
Identifies patients in need of financial counseling to ensure appropriate payment of services.
Identifies services out of insurance plan or requiring referrals; may inform patient of courses of action.
Triage appointments based on diagnosis, patient preferences and physician specialty.
Coordinates services and provides special instructions as requested by patient, internal physicians and referring physicians.
Performs scheduling both intra- and inter-departmentally as requested by physician orders.
Receives orders and processes as indicated by provider and schedules according to protocol.
Responsible for maximizing a department’s allocated spaces by scheduling all procedures/surgeries.
Enters appointment into respective programs, both routine and emergency add-on.
Ensures accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.).
Enters all updates, correction and changes to scheduled procedures/surgeries.
Maintains provider schedules for designated unit. Coordinates multiple physician schedules. Maintains familiarity with all appropriate scheduling function.
Serves as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations.
Notifies patients of their arrival times per area protocols.
Acts as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity.
Communicates with all departments to maximize efficiency and expedite the admission process.
Maintains designated space/unit and patient management calendars/ledgers; maintains department data based on area needs.
Communicates with patients and their families to provide detailed instructions, directions and resources available.
Other duties as assigned.


High School Diploma or GED.
Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access.
In-depth knowledge of medical terminology and/or CPT/ICD coding preferred.
Knowledge of Microsoft Word and Excel applications.


None required.

Complexity of Work:

Requires excellent interpersonal skills including the ability to interact successfully with all levels of personnel.
Requires extensive exchange of verbal communication by phone and in person.
Exceptional written and verbal communication and organizational skills are essential.
The ability to handle multiple tasks.
Must treat all information and data within the scope of the position with appropriate confidentiality.
Requires the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Ability to promote and utilize a consistent problem solving methodology.
Ability to function independently and as a team.
Must be detail oriented, organized and able to work under stringent deadlines.

Work Experience:

Two years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/OR scheduling. Or three years of customer service concierge experience.
Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software.

Physical Requirements:

Requires frequent standing, walking and sitting for extended periods of time.
Lifting and carrying up to 25 lbs.
Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital.
Normal or corrected vision.

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.

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