CUST. SERV. REP. – Sylvester, GA job vacancy in 1st Franklin Financial Corp – Jobs in Georgia

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We got a new job details in 1st Franklin Financial Corp & they are Hiring Candidates for CUST. SERV. REP. – Sylvester, GA

Job Details
Company Name :
1st Franklin Financial Corp
Company Location :
Sylvester, GA 31791
Job Position :
CUST. SERV. REP. – Sylvester, GA
Job Category :
Jobs in Georgia

Job Description :
Join the 1
st
Franklin Team. 1st Franklin Financial Corporation has had one goal – to serve the financial needs of our friends and neighbors with the respect and personal service they deserve since 1941. We are looking for a Customer Service Representative to leverage customer service skills, business knowledge, technical skills, and interpersonal relationship skills to assist and meet the needs of our customers. This position will report the
Sylvester
, GA Office.

This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers in a timely manner. This position learns the features of products and services to drive that exceptional customer experience. The
CSR interviews customers using advanced interpersonal skills. This individual utilizes professionalism, patience, curiosity, a results-orientation, to perform responsibilities.

We are driven by our CORE values:
Team – we succeed or fail as one-
Impact -We will be intentional about having a positive impact throughout our company and the communities we serve –
People – We put people 1st –
Servicing – Financing for the Individual since 1941

Principal Accountabilities and Key Activities

Creates an Exceptional Customer Experience

Identifies and responds to customer’s needs in a timely and efficient manner
Builds internal and external relationships
Ensures customer confidentiality and private information is maintained

Performs Job Related Functions

Interviews customers and process applications, making recommendations for product and services approval
Processes payments, verifies cash, endorsements, issues receipts, ACH, etc.
Prepares and present assigned daily marketing offers
Responsible for assigned collection of customer accounts
Compiles and maintains records of all daily assigned tasks

Education, Qualifications and Experience

Essential

High School Diploma or equivalent
Ability to meet current Licensing requirements of various States and Federal regulators
Demonstrate the ability to analyze relevant information and apply individual judgment
Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
Ability to maintain confidential business and personal information
Action and result focused
Strong communication skills (verbal / written / interpersonal)
Proficient with MS Office Suite products
Must possess a valid driver’s license and the ability to operate an automobile

Salary is commensurate with experience
Skills:

Leadership
Problem- solving abilities
Time management
Team Player
Positive attitude
Customer service
Ability to communicate

Benefits:

Medical Insurance
Dental/Vision Insurance
401(k)
401(k) Matching
Paid time Off
Bonus Pay

Interested parties are not considered to be applicants unless they are asked to fill out a 1st Franklin Financial employment application.

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