Customer Service Associate job vacancy in Esbenshade’s Garden Centers – Jobs in Pennsylvania

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We got a new job details in Esbenshade’s Garden Centers & they are Hiring Candidates for Customer Service Associate

Job Details
Company Name :
Esbenshade’s Garden Centers
Company Location :
Denver, PA 17517
Job Position :
Customer Service Associate
Job Category :
Jobs in Pennsylvania

Job Description :
Title: Customer Service Associate
Department: E-Commerce
Classification: Regular, Full-time
Location: Denver, PA
Description:
The Customer Service Associate will need to be self-motivated and have the ability to maintain customer satisfaction and contribute to company success. This includes responding to customer inquiries via email or telephone to make sure that any problems are resolved for sale promotion and customer satisfaction.
Duties and responsibilities:

Must have excellent communication and customer service skills through both phone and email correspondences
Have the ability to provide help and advice to customers who have purchased or are using Esbenshade’s products or services
Have the willingness to learn about the products or services we provide and keep up to date with changes and updates to them
Ability to multi-task
Ability to problem solve, trouble shoot, find answers, and respond in a timely matter to customer issues
Must be a self-motivated, team player, who has the willingness to help out in other areas when needed
Process returns in a timely manner
Communicate in a professional courteous manner to customers by telephone and email
Must be able to sit or stand for extended periods of time

Education & Experience:

Previous experience with customer service
Basic math and computer skills necessary
Experience with Microsoft Office and basic POS programs
Two years of experience in Customer Service/Office setting preferred

Time Requirements:

This is a year-round, full-time position. Regular schedule is Monday through Friday 8:00am until 5:00pm with rotating Saturdays.
Varied hours dependent on the season.
Overtime is mandatory during peak season.

Job Type: Full-time
Pay: $15.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Schedule:

10 hour shift
8 hour shift
Day shift
Monday to Friday
Overtime
Weekend availability

Work Location: One location

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