Customer Service/Call Center/Front Desk job vacancy in The Judge Group – Jobs in Illinois

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We got a new job details in The Judge Group & they are Hiring Candidates for Customer Service/Call Center/Front Desk

Job Details
Company Name :
The Judge Group
Company Location :
Chicago, IL
Job Position :
Customer Service/Call Center/Front Desk
Job Category :
Jobs in Illinois

Job Description :
Job Title: Customer Service Representative
Location: Oak Brook, Il 60523 (Fully onsite)
Duration: 1+ Year
Description:
The Client Service Specialist provides excellent service, operation and sales support to the Branch staff and our clients.
Serves as the initial point of contact with responsibilities to greet, direct, and assist walk-in or call-in clients with any service-related issues as well as account questions, issues, problem resolution, and escalations.
Builds positive relationships with peers, business partners, and colleagues while working effectively with others to accomplish organizational goals.
Requirements:
Excellent communication and computer skills, including MS Word, Excel, and PowerPoint.

Research and resolution of complex client inquiries via phone, cases, and chat

Excellent interpersonal and organizational skills; Strong attention to detail.

Perform duties with confidence, minimal supervision, and sound judgement to mitigate risk for the firm.

Must have a sense of urgency, ability to multi-task, excellent organizational skills, and strong prioritization skills.

Must always demonstrate a positive and professional image.

1-2 years of customer service and/or sales experience preferred.

Job Types: Full-time, Contract
Pay: $14.00 – $15.00 per hour
Schedule:

8 hour shift
Monday to Friday

Work Location: One location

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