IT Support Specialist 2nd Shift job vacancy in Surya Carpet – Jobs in Georgia

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Job Details
Company Name :
Surya Carpet
Company Location :
1 Surya Dr, White, GA 30184
Job Position :
IT Support Specialist 2nd Shift
Job Category :
Jobs in Georgia

Job Description :
Surya is a leading home décor company, gaining attention for its innovative designs and breadth of high quality home accessories. Products include area rugs, pillows, throws, accent furniture and art sold through a broad spectrum of global retailers, distributors, and interior designers and decorators. Surya fosters an energetic work environment of creativity and collaboration, with each employee taking personal ownership in the company. Surya has been named for seven consecutive years to Inc. Magazine’s Inc. 500/5000 list of America’s fastest growing privately held companies.POSITION OVERVIEW FOR THE ACCOUNT EXECUTIVE
Be part of a growing team implementing and supporting IT infrastructure used to facilitate distribution of products and to ensure organizational stability across multiple platforms. Work with different tools and technologies while making major impacts on a small and agile team. Current technology stack centered on Microsoft Windows, Veeam, and Exchange. Contribute to the on-going development of best practices, identification of suitable new tools, and system and service improvements.This position is devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. This position also includes responsibility for handling how computers connect to the network; printing, both locally and on the network; and handheld devices such as tablets, PDAs, and smartphones. Candidates will have the unique opportunity to showcase technical skills and also work directly with personnel from all departments across the company offering advice, training, solutions and guidance.Candidates should be comfortable within the Microsoft stack and be deeply technical. Candidates must also work very well in a dynamic and team-oriented environment, be eager and capable of learning new skills and technology, and be motivated to work in a fast paced atmosphere where wearing multiple hats is encouraged. This position will report to the IT Manager.
*Duties: *

Install and configure software and hardware
Setup new employee equipment (laptops, desktops, phones, door badges, etc.)
Manage and troubleshoot printers, tablets, and smartphones
Manage Active Directory and Exchange user accounts and groups
Administer on premise phone system and handsets
Asset and inventory management and tracking
Provide problem resolution for core applications
Other duties as assigned

*Basic Qualifications: *

Bachelor’s degree in Computer Science or 1-3 years equivalent experience required
Functional skills in networking administration, server operating systems, and environments
Strong working knowledge of Microsoft Office suite
Analytical and basic problem-solving abilities
Ability to break down tasks and estimate work assignments
Ability to clearly communicate technical approach, status, and necessity for assistance
Ability to interact independently as well as with a team
Adaptable to change
Be able to work 2 PM to 10 PM after initial training concludes

*Preferred Qualifications: *

Functional skills in Group Policy, DHCP, DNS
Familiarity of every-day scripting languages such as VBS, batch and Powershell

*Priority Setting: *Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.Intellectual Horsepower: Is bright and intelligent; deals with concepts and complexity comfortably; described as intellectually sharp, capable, and agile.Written Communications: Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.Self-Development: Is personally committed to and actively works to continuously improve him/herself; understands that different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits.Technical Learning/Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge—like Internet technology; does well in technical courses and seminars.Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Job Type: Full-time

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