Patient Recruiter/Neurostudies job vacancy in Accel Clinical Services – Jobs in Georgia

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We got a new job details in Accel Clinical Services & they are Hiring Candidates for Patient Recruiter/Neurostudies

Job Details
Company Name :
Accel Clinical Services
Company Location :
Decatur, GA 30030
Job Position :
Patient Recruiter/Neurostudies
Job Category :
Jobs in Georgia

Job Description :
The onsite Call Center Patient Recruiter is responsible for interviewing, prescreening, and setting appointments for the patient’s clinical study participation. The patient recruiter must have the ability to analyze the information provided by the potential participant to determine study participation eligibility. The patient recruiter will be mentored on these protocols by the Site Director, CRCs, and PI.
Duties and Responsibilities:

Process potential volunteers (phone screen, email, texts, posts) and document accordingly; database proficiency; capture and report detailed medical history, medication list, and assess patient eligibility based off protocol inclusion and exclusion criteria and scripts
Reviews, calls and updates potential patients from call lists and Sponsor run campaigns via portals
Schedule and reschedule appointments (Prescreen and Screen Appointments); organize transportation or special circumstances where necessary; follows up with no-call-no-show patients
Links and manages leads from social media ads, web leads, physician referrals, refer-a-friend, and any other incoming form of leads; patient information data entry for recruitment and enrollment
Manage incoming calls for the company and directs patients the appropriate department
Market clinical research and specific studies to potential patients and deliver a high level of customer service and teamwork

Knowledge, Skills & Abilities:

Ability to work independently and as part of a team, while under pressure without supervision, working in a fast pace environment
Excellent communication and writing skills with a high degree of professionalism
Ability to organize and prioritize work and responsibilities
Ability to discuss and record medical conditions and medications
Strong interpersonal skills creating and maintaining a positive dialogue with patients and colleagues
Exceptional attention to detail
Strong quantitative, research and data analytic skills, customer relationship management experience preferred
Ability to start and finish tasks within the given timeframe
Proficiency in Microsoft Office Suite
A high level of self-motivation and energy
An optimistic, “can do” attitude
Ability to deliver a customer-centric attitude with a high degree of professionalism

Education and Experience:

High School Diploma or equivalent
2-3 years of work experience; preferably in healthcare or clinical research industry
1-2 years of work experience in customer service; preferably sales or call center environment

Any and all duties are subject to change pending company needs or Manager/Director directives.
Job Type: Full-time
Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

Monday to Friday

Supplemental pay types:

Bonus pay

Ability to commute/relocate:

Decatur, GA 30030: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

Willing to work onsite?

Experience:

Medical terminology: 1 year (Preferred)

Work Location: One location

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