Quality Assurance Specialist job vacancy in Staffmark – Jobs in Pennsylvania

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We got a new job details in Staffmark & they are Hiring Candidates for Quality Assurance Specialist

Job Details
Company Name :
Staffmark
Company Location :
Pittsburgh, PA 15275
Job Position :
Quality Assurance Specialist
Job Category :
Jobs in Pennsylvania

Job Description :
Staffmark is recruiting for a leading, technology-enabled healthcare services company who work strategically with hundreds of biopharmaceutical manufacturers to help commercialize and maximize the benefits of specialty and branded medications. Company location is in Robinson Twp. Their mission is to simplify how patients get on and stay on therapy. The company provides customers with innovative services such as patient and provider messaging, the design and operation of copay, vouchers and patient affordability programs, and hub services, all of which accelerate speed-to-therapy and help improve outcomes for manufacturers, healthcare providers and patients.

These are long term temporary positions, which have the potential to lead to perm hire, 8:30-5pm work hours, Monday thru Friday, $20/hr.

QA Associate/Operations serves as a liaison between customer service and quality to ensure that company and clients quality control plans, standards and expectations are being adhered to.

Job Responsibilities:

Collects data on accuracy of individual transactions by reviewing audio files from call recordings, inspecting written results sent to clients, etc.
Performs and documents results of all quality control checks on all operations products and services, including but not limited to, benefit verification cases, patient assistance cases, software support calls/emails, data entry, drug safety & pharmacovigilance monitoring and reporting etc.
Aggregates quality data and analyzes trends via Excel spreadsheets or customized software tools to identify & recommend opportunities for improvement
Submits daily, weekly, monthly, and quarterly reports to internal and external clients as requested
Assists with tracking and trending of non conformances, corrective and preventive action, etc.
Participates in internal, vendor or client calibration meetings as required to address quality initiatives
Makes recommendations for changes to Training, Standard Operation Procedures, Work Instructions, Forms, Policies, Product/Service Specifications, and workflows for the improvement of the program (s)
Review and update controlled documents and ensure records are complete according to quality processes
Identifies and escalates critical quality issues appropriately to senior management
Assists with other QC related functions and responsibilities as needed to meet dept. and company goals

Required Skills:

Min. of 1 year of relevant quality control or similar experience required
Insurance, benefits, or medical related industry exp. preferred
Familiarity w/medical hub service operations, customer service/call centers, a plus
Excellent computer and math skills are required with attention to detail and quality essential
Ability to work with people in a team environment while meeting individual performance goals
Ability to find common ground and solve problems for the good of all; is cooperative and able to gain trust and support; ability to collaborate effectively
Strong documentation & organizational skills
Detail oriented and analytical thinker
Understanding quality control processes, and document control
Advanced proficiency in Microsoft Excel & Word required

Staffmark offers:

WEEKLY pay, with incentives, a comprehensive benefits program including medical, dental, vision, and 401(k), employee discount programs, referral bonuses, and support from the Staffmark team to help find the job that fits!

Next steps:

APPLY Today! Go to Staffmark: www.staffmark.com/apply now, or call 412.264.7733 for more information!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

fmark offers:
WEEKLY pay, with incentives, a comprehensive benefits program including medical, dental, vision, and 401(k), employee discount programs, referral bonuses, and support from the Staffmark team to help find the job that fits!

Next steps:

APPLY Today! Go to Staffmark: www.staffmark.com/apply now, or call 412.264.7733 for more information!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Apply today and you could win in our $100k Giveaway for Job Fest 2022. This year’s Job Fest features weekly drawings for $1k, three $25k giveaways, and more. In total, we”re giving away $100k! Between September 12 and December 4, employees receive an automatic contest entry for every week you work 36+ hours on assignment with us. The more weeks you work, the better chance you have to win. To learn more and read the contest rules, visit www.worknowandwin.com. Apply now for a chance to win!

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