Refund Processor Team Lead job vacancy in Change Healthcare – Jobs in Georgia

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We got a new job details in Change Healthcare & they are Hiring Candidates for Refund Processor Team Lead

Job Details
Company Name :
Change Healthcare
Company Location :
Job Position :
Refund Processor Team Lead
Job Category :
Jobs in Georgia

Job Description :
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Oversee workflow of the team to ensure productivity measures are met
Meet productivity standards as outlined in client metrics
Identify any issues or trends and bring them to the attention of management team
Work on special projects as assigned
Train other team members
Other duties as assigned

Overview of Position

Responsible for resolution of credit balances, analyzing and researching all accounts appearing on the Credit Balance Report for a possible refund.
Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
Normally receives little instruction on daily work, general instructions on newly introduced assignments.
May be informal team leader.

What will be my duties and responsibilities in this job?

Meet productivity standards as outlined in client metrics
Meet 60-day compliance guideline to resolve credit balances
Responsible for compiling amounts owed to insurance company, patient, etc.
Identify any issues or trends and bring them to the attention of management team
Work on special projects as assigned

What are the requirements needed for this position?

Has substantial understanding of accounting policies, practice, and systems (i.e. Microsoft Word, Access, Excel and the Internet)
Ability to meet position metrics goals (KPI’s)
Strong written and verbal communication skills
Requires familiarity with spreadsheet applications
Good verbal communication skills
Strong problem solving and research skills
Strong letter writing and phone skills
Be able to work in a team environment

What other skills/experience would be helpful to have?

Required: High school diploma or equivalent work experience
3+ years’ work experience
Healthcare and / or insurance billing, processing or customer service preferred

What are the working conditions and physical requirements of this job?

Office Environment
Physical requirements include general office demands

How much should I expect to travel?

Diversity, Equity & Inclusion:

At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at

Feeling Inspired? Ready to #MakeAChange? Apply today!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some individuals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to [email protected] with “Applicant requesting reasonable accommodation” as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

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