Technical Support – Industrial Automation – Servos job vacancy in Food Management Search – Jobs in Georgia

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We got a new job details in Food Management Search & they are Hiring Candidates for Technical Support – Industrial Automation – Servos

Job Details
Company Name :
Food Management Search
Company Location :
Cumming, GA
Job Position :
Technical Support – Industrial Automation – Servos
Job Category :
Jobs in Georgia

Job Description :
Industrial Automation products company with product lines that include: PLC’s/I/O/PC Control, HMI’s/Communications, Drives/Motors/Motion, Process/Fluid Power, Power Distribution, needs experienced Automation Support Consultants/Automation Engineers in the Atlanta, GA area. This role will handle troubleshooting issues and answer technical pre-sale and post-sale questions via email and phone.

Why work here?:

8-5 or 8-6 with half-day off each week, NO OVERTIME
Quarterly bonuses and generous profit sharing
Team-based culture
Training provided first month and ongoing training every few days
Excellent benefits: health/dental/life insurance, 401k, bonus, profit sharing
On-campus cafe and gym and exercise classes
Tuition reimbursement

Responsibilities :

Customer Support/Troubleshooting – Provide solutions to customer issues received via, phone, email, and/or chat. May conduct technical research, testing, and/or re-create customer issues using actual equipment and configurations to assist in troubleshooting.
Training – Attend team meetings and training sessions to learn new products. When not taking calls, may also train/re-train on existing products to increase knowledge.
Documentation – May create application notes, review product documentation, and update hard-copy or online documentation as needed.

Qualifications :

Requires a Technical Degree, a min. of 5 years experience, or a minimum of 8 years of industry experience.
Experience with AC servo, Variable frequency drives, and stepper systems products required

PLC programming and troubleshooting/start-up experience preferred
Experience setting up and troubleshooting Windows to industrial Ethernet network preferred
HMI programming and troubleshooting experience preferred
Communications experience with various industry networking solutions (Devicenet, Profibus, etc.) is preferred

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